Engaging the Workforce of the FutureThe Role of Service Industries in the SMART City

Wednesday, 4th May 2016, 9:30 am - 12:00 pm

Registration from 9:00 am

This event will examine the role of retail, tourism, hospitality and leisure sectors in the SMART City of the future.  

This event addresses a neglected agenda in employment policy and planning and will:

  • Present outcomes of innovative policy, mapping research into the social and economic context of low skills work in Glasgow.
  • Explore the future of low-skills work in the wider public policy areas of economic development, urban planning, housing, education, transport and immigration.
  • Consider the future of work in the service sector and the challenges that this presents from a private-sector perspective.

Delegates may also be interested in the event What’s Happening to Job Quality? which takes place on Tuesday 3rd May 2016, in the Technology and Innovation Centre.

Registration and refreshments will be available from 9am with the event being followed by a networking lunch.

Who should attend?

Leaders in the HR community from the public and private sector with policy, planning and leadership roles that impact on meeting current and future skills needs for low skills work. Wider civic society representatives interested in driving innovative policy thinking about the place of low-skills work in the SMART City of the future.

Benefits of attending

  • Hear about the latest research in this area.
  • Contribute to the start of a conversation that will influence the direction of future research and work into the role of service industries in the SMART City in Glasgow and a wider Scottish context.


Professor Tom Baum
phone +44 (0)141 548 3954
Head of Department, Human Resource Management
Debbie Campbell
phone +44 (0)141 548 3998
Secretary, Human Resource Management

Engage with Strathclyde is a programme of events organised by staff from the University of Strathclyde to initiate new and escalate existing relationships with external organisations. Please see our privacy note detailing how your personal information will be used.

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